Refund and Returns Policy – Next Phase Nutrition

Refund, Return, and Shipping Policy

At Next Phase Nutrition, we strive to provide the best customer experience. This policy explains our shipping, return, and refund processes.

Orders are processed within 1–2 business days and shipped using reliable courier services.
Delivery times depend on your location and typically range from 5–7 business days for standard shipping.
Tracking information will be provided once your order is shipped.

We accept returns and process refunds under the following conditions:

Eligibility for Returns:
- Items must be unused, sealed, and in their original packaging.
- Return requests must be initiated within 15 days of delivery.
Non-Returnable Items:
- Opened or used supplements.
- Items without original packaging or tampered seals.
Damaged or Incorrect Items:
- Contact us within 48 hours of delivery with photos of the issue. We’ll replace or refund based on the situation.
Refund Process:
- Refunds are issued to the original payment method within 5–10 business days after the returned product is inspected.
- Shipping fees are non-refundable.

Customers are responsible for return shipping costs unless the item is damaged or incorrect.
We recommend using a trackable shipping method to ensure safe delivery of returns.

For assistance with shipping, returns, or refunds, please contact us info@nextphasenutrition.in